Where is the company located?

We are located at the address: 26, Torzhkovskaya Street, 5, St. Petersburg. For more information, please visit the Contact page.

Is it possible to pick up the ordered goods?

Yes, it is possible. Check with the manager for more details.

How is the delivery to the regions carried out?

When a client orders a product from any region of Russia or even the CIS country, we can arrange delivery through any federal transportation company of the client’s choice. For more information, please visit our Shipping and Payment page.

Is there a warranty on the goods?

The warranty period is 12 months. You can find out more information on the Warranties page.

What are the possible payment methods?

Payment is made by bank transfer for legal entities and individual entrepreneurs.

After placing the order, the manager issues an invoice for payment that must be paid within three working days;

If possible, report the fact of payment by sending a copy of the document confirming the fact of the transfer of the amount of funds for the order (payment order with a bank mark in scanned form or its legible photo) to the e-mail: sale@ersilon.ru. This will avoid errors when crediting funds to our current account. For more information on all possible payment methods, please visit our Shipping and Payment page.