The warranty period is 12 months.
During this period, the company undertakes to replace any defective parts free of charge or to repair faulty machines, provided that the defects are not caused by the Buyer’s violation of the rules for using, storing, or transporting the product. The decision on the advisability of replacing or repairing faulty units remains with the Service Department.
In the event of a machine malfunction or a warranty claim, the delivery of the machine to the service center is carried out at the Buyer’s expense.
The machine is not subject to warranty service in the following cases:
- violation of the rules of operation of the product described in the product passport and operating instructions;
- use of the machine over the load recommended by the manufacturer;
- presence of mechanical damage (external and internal);
- malfunctions caused by ingress of foreign objects, insects, or liquids;
- presence of chemical, electrochemical, electrostatic, or extreme thermal damage;
- damage caused by non-compliance of power, communication, or cable networks with state standards;
- the presence of traces of repair or opening without a mark on the repair carried out in the warranty card.
Attention!
The Seller shall not, under any circumstances, be liable for any damages (including, without exception, cases of lost profits, business interruption, loss of business information, or other financial losses) related to the use or inability to use the purchased equipment.
